At Bitex, we are committed to protecting your privacy. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to safeguard your personal data when you visit our website, www.bitexwallet.io, and use our services.

By using our website and wallet, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Data: When you sign up for an account, make a transaction, or contact us, we may collect personal information such as your name, email address, phone number, date of birth, and government-issued identification (for KYC purposes).

Usage Data: We may collect information about how you access and use our services, such as your IP address, browser type, device information, and page views on our website.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information to enhance your user experience.

2. How We Use Your Information

We use the collected data for various purposes, including:

To provide and maintain our services

To personalize your experience and improve our platform

To process transactions and manage your account

To communicate with you, including for customer support and marketing purposes

To comply with legal and regulatory requirements, including Know-Your-Customer (KYC) and Anti-Money Laundering (AML) obligations

3. Data Sharing and Disclosure

We do not share your personal data with third parties except in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist in operating our platform and providing services on our behalf.

Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with a legal obligation, or prevent fraud.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.

4. Security of Your Data

We take reasonable precautions to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access the personal data we hold about you

The right to correct any inaccurate or incomplete data

The right to delete your personal data, subject to certain conditions

The right to restrict or object to processing of your data

The right to withdraw consent for data processing where consent is the legal basis

Contact Information

If you have any questions about these Privacy please contact us at info@bitexwallet.com